Information Collected and how it is used
We may use your personal information together with other information for the purposes of:
1. processing your bets
2. setting up and managing your account
3. complying with our regulatory duties
4. building up personal profiles
5. providing you with information about promotional offers
We will take all reasonable steps to ensure that your information is kept secure and protected. We will only disclose personal information to other companies within associated or subsidiary companies and to business partners, successors in title to our business and suppliers that are engaged to process such information on our behalf. If you apply for an account with us then to help us make credit decisions about you, to prevent fraud, to check your age and identity and to prevent money laundering, we may use third parties including credit reference agencies who will record any searches on your file. We may also make enquiries of, and disclose details of how you conduct your account to, such agencies, security organisations and any other relevant third parties for fraud and money laundering prevention.
Telephone calls to and from our Customer Contact Centre are recorded for training and security purposes along with the resolution of any queries arising from the service you receive.
Session CookiesWe use session cookies for the following purposes:
Persistent CookiesWe use persistent cookies for the following purposes:
Third Party CookiesThird parties serve cookies via this site. These are used for the following purposes:
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing our website and communicating electronically with us, you acknowledge and agree to our processing of your personal data in this way.
Disclosure of Information
We are entitled to share the information we hold on you which includes personal data and betting history with the regulator, sporting bodies and other bodies, including the police, in order to investigate fraud, money laundering or sports integrity issues and to comply with our regulatory duties.